Add troubleshooting article
A question asks me to insert a video or a picture. How do I do this?
Can I add additional content such as comments and observations to the lab report?
Can I submit my answer to a question more than once?
Do the videos have closed captions?
How do I access the Just in Time Help?
How do I add a step to my favourites?
How do I add my notes to the lab report?
How do I edit the notes I’ve already saved?
How do I open a file?
How do I save a copy of a lab report I’ve submitted?
How do I save my progress?
How do I view a lab report I’ve submitted?
I can’t find the email with my certificate, how can I get another copy?
The textboxes where I answer my questions aren’t big enough to fit my complete answer. What can I do?
What happens when I run out of time in the time bar?
Why are some of the steps grey? Why can’t I click them?
Why are the corners of the step icons red/green in the step navigation bar?
Why don’t all the lab steps show up in the lab report?
Why is the corner of the lab icon green/red?
Why is there a Take Notes button on some steps?
Will my inline assessment questions be in the lab report?